News:

Out of Hours
If an urgent need for attention occurs outside normal surgery hours please call (028) 9074 4447 where a doctor will be available to advise. The doctor may ask you to attend the centre, or arrange a home visit as appropriate

Emergency calls – you should call 999 and ask for an ambulance. If in doubt please call the receptionist or the Health Centre number at any time and you will be given advice.

Appointments
Contact the receptionist (028) 9024 0030 who will arrange an appointment for you. If you feel that the matter is urgent and cannot wait for the next free appointment, tell the receptionist and she will inform the doctor who will advise.

Confidentiality

The Protection and Use of Patient Information

All information relating to patients will be confidential and only held for the purpose of providing health care. This information may be accessed by other health care professionals allied to medicine where appropriate. Release of medical records to other bodies e.g. solicitors; insurance companies may only be done with the consent of the patient. 

FREEDOM OF INFORMATION (FOI) ACT 2002

As defined under the FOI Act the Practice has produced a Publication Scheme. Copies are available, please ask at reception.